Returns & Exchanges
At CARER, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund or ship your exchange item within 5-7 business days.